SiteWatch is a unique customer service tool that allows a security provider to monitor a customer’s digital video surveillance system remotely via LAN/WAN, telephone dial-up or IP network connection.
SiteWatch will check, according to a programmable schedule, the operation of Guardall’s NetVision DVR at each of your customers, monitoring for any sign of system malfunction including:
- Loss of video
- Potential hard drive failure
- Loss of ATM connection
- System restart
- Configuration changes
- Poor picture quality
- System not running
- Low frame rate